Golens Aura NEO Smart Door Lock with Fingerprint, Password, RFID Card, Bluetooth App & Key Unlock, Keyless Digital Lock for Home & Office, USB Emergency Backup, 30-120mm Door Thickness Support

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    Golens AURA NEO Smart Door Lock
    Golens Certified Product

    Compact Cylindrical Design · Fingerprint & Bluetooth App Control · USB Emergency Power · Ideal for Interior & Main Doors

    0Access Modes
    0Year Warranty
    0KG Weight
    0Max Door Thickness (mm)

    Product Overview

    Golens AURA NEO Smart Door Lock

    Golens AURA NEO ek compact, modern aur sleek cylindrical design wala smart door lock hai. Yeh matte black finish ke saath aata hai jo wooden aur interior doors ko ek premium aur minimal look deta hai. Isme high‑precision biometric sensor aur Bluetooth connectivity hai jo rozmarra ki access ko smooth aur secure banati hai.

    Bluetooth App Control — Hubless
    AURA NEO smartphone se direct Bluetooth ke zariye connect hota hai — remote access ke liye close‑range control aur easy pairing. App se users manage karna aur logs dekhna bahut aasan hai.

    Compact Yet Powerful
    Door thickness 30 mm se 120 mm tak support karta hai, aur emergency USB power backup ke through aap low battery situatieon me bhi temporary power dekar lock khol sakte hain.

    Key Features & Highlights

    💎

    Premium Minimal Design

    Sleek matte black cylindrical look for modern interiors and doors.

    🖐

    Fast Fingerprint Recognition

    High‑precision biometric sensor for instant and reliable unlocking.

    📱

    Bluetooth App Control

    Manage lock, users and view activity using the mobile app (iOS & Android).

    🔋

    Emergency USB Power Backup

    USB backup port to provide temporary power when internal battery is low.

    🔒

    5‑in‑1 Keyless Access

    Fingerprint, Password, RFID Card, Bluetooth Mobile App and Mechanical Key options.

    📐

    Wide Door Compatibility

    Supports door thickness from 30 mm to 120 mm — fits many interior and main doors.

    Technical Specifications

    ParameterDetails
    Brand NameGolens
    Model NameAURA NEO
    Model Number / Part NumberAURA NEO
    Product Type / Item TypeSmart Door Lock / Biometric Lock
    MaterialAluminium Alloy, Stainless Steel, ABS
    ColorBlack (Matte Finish)
    Item ShapeRectangular / Cylindrical Design
    Lock TypeBiometric
    Door Thickness Support30 mm — 120 mm
    Unlock ModesFingerprint, Password, RFID Card, Bluetooth Mobile App, Mechanical Key
    Emergency Power BackupUSB Backup Port
    Connectivity ProtocolBluetooth
    Controller / Control MethodApp (iOS & Android), Keypad
    Country of OriginChina
    Item Weight1000 grams (1.0 kg)
    Package Weight1.0 kg (single) / 3.59 kg (bulk/master pack)
    Warranty2 Years (Manufacturer Warranty)

    Dimensions & Package Details

    Weight
    Item Weight1000 grams (1.0 kg)
    Package Weight1.0 kg (single) / 3.59 kg (bulk/master pack)

    What's Included in the Box

    • 1× Smart Door Lock
    • 2× RFID Cards
    • 2× Mechanical Keys
    • 1× Installation Kit
    • 1× User Manual

    Warranty & Support

    ✅
    2 Years Manufacturer Warranty Material aur manufacturing defects ka repair warranty ke tehat covered hai. Complaint ke liye call karein: 18001237255 (10:00 AM–6:00 PM) ya official support portal par ticket raise karein.

    Warranty claim ke liye toll‑free number par call karein ya support site par complaint register karein. (Address intentionally removed from this sheet.)

    Recommended Applications & Uses

    • Main Door
    • Bedroom Door
    • Apartments & Flats
    • Villas
    • Office Cabin
    • Guest House & Private Rooms
    • Rental Properties & Airbnb
    • Interior Doors

    Frequently Asked Questions

    Nahi — AURA NEO primary connectivity ke liye Bluetooth use karta hai (close‑range app control). Remote cloud access nahi hota bina external gateway ke.

    USB emergency power backup port use karke temporary power de sakte hain taaki aap lock open kar saken. Mechanical keys bhi diye gaye hain.

    Fingerprint, Password, RFID Card, Bluetooth Mobile App aur Mechanical Key — total 5 access modes.

    AURA NEO 30 mm se 120 mm tak ke doors ko support karta hai. Installation kit aur mortise/adapter options included hain for most interior and main doors.

    Call toll‑free 18001237255 (10:00 AM–6:00 PM) ya official support portal par jaake ticket raise karein. Warranty material/manufacturing defects ke liye hai.

    Golens AURA NEO Smart Door Lock · Manufactured by Golens
    Golens AURA NEO
    2 Year Warranty · Fingerprint & Bluetooth · USB Emergency Power

    Frequently Asked Questions

    🛡️ Storage & Privacy +
    Where is my data stored when I use the Golens mobile app?+
    Golens strictly follows Government of India’s data privacy guidelines. All user data is fully encrypted and stored securely on local Indian servers, ensuring that your personal information and device activity never leave the country.
    Is my data safe with Golens?+
    Absolutely. Data security is one of our top priorities. All communication between the lock, the app, and the server is end-to-end encrypted. We do not share or sell your data to any third party.
    Who has access to my lock data or footage?+
    Only you and the users you authorize via the app can access the lock’s activity logs or live camera feed. No one from Golens or any third party can view or control your lock or footage without your explicit permission.
    What happens to my data if I uninstall the app or stop using the device?+
    You can delete your data anytime from the app settings. Once deleted, it is permanently removed from our servers. Golens follows strict data retention and deletion policies in compliance with Indian cybersecurity norms.
    🛠️ Installation & Usage +
    Is installation available in my city?+
    Golens provides paid installation service in over 140 cities across India. If we are not yet in your city, we are actively expanding our network. You can also get the lock installed by any local carpenter—our support team is always available to guide them. Most locks are designed for quick setup in under 5 minutes.
    What are the installation charges?+
    Installation charges typically range between ₹1,000 to ₹1,500, depending on the location. If the installation site is outside our regular service areas, we will share the exact charges after location confirmation.
    What are the minimum requirements to install a Golens lock?+
    The basic requirements are:
    Minimum door thickness of 32 mm
    At least 3-inch gap between mesh and main door (if applicable)
    Golens locks are compatible with wooden, steel, single, and double doors.
    How easy is it to use the lock after installation?+
    Golens locks are designed for user-friendly operation. You can easily unlock via fingerprint, password, card, app, mechanical key, or face recognition (depending on the model). The Golens mobile app allows global access, user management, and real-time control.
    What if I face an emergency while using the lock?+
    Emergency situations are rare with Golens locks, as every lock comes with mechanical key access. Just make sure to keep one mechanical key outside the locked area to avoid any inconvenience.
    How do I check battery status and charge the lock?+
    • Most models show battery percentage via front LED or mobile app.
    • You’ll receive low battery warnings in advance.
    • Rechargeable locks can be charged with a standard 12W charger.(3–4 hours)
    • In case of full battery discharge, use a power bank via the emergency charging port outside the door.
    🛍️ Order, Delivery & Warranty +
    How long will it take to deliver my Golens smart lock?+
    We usually dispatch orders within 24–48 hours of confirmation. Delivery timelines depend on your location, but most orders are delivered within 3 to 6 working days across India.
    Can I track my order?+
    Yes, once your order is shipped, you will receive a tracking link via Email or WhatsApp. You can also contact our support team for live tracking updates.
    What's the warranty period, I get with a Golens smart lock?+
    All Golens smart locks come with a standard 2-year warranty that covers manufacturing defects. Our team provides onsite support in 140+ cities and full part replacement in areas where service is unavailable.
    Can I extend my warranty?+
    We do not recommend extended warranty, as our products undergo strict quality testing. In case of any issues after the warranty, spare parts are available at very economical prices, and service support is always available.
    What happens after the warranty period?+
    Even after the warranty ends, Golens continues to support its customers. We ensure availability of spare parts for at least 5 years from the last unit sold, with reliable and affordable service options.
    ☎️ Support & Help +
    How do I contact Golens support?+
    Getting support from Golens is quick and hassle-free. Our dedicated customer care team is just a call or message away:
    📞 Toll-Free Number: 1800-123-7255
    WhatsApp WhatsApp Support: 99829 87865
    🕘 Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM
    We’re here to assist you with everything—from installation guidance to technical troubleshooting.