Warranty Extend-3 Months | Under ₹5,000 Cameras
Rs. 990.00
SmartShield™ Extended Cover
Warranty Extend-3 Months | Under ₹5,000 Cameras
Keep your home surveillance active and uninterrupted — so you never face a sudden, unprotected blind spot in your home security.
₹990
for 3 months of cover
Suitable for security cameras originally purchased under ₹5,000.
Bronze Tier
Keep your surveillance running — without surprise repair costs
This plan provides essential extended coverage for your indoor smart cameras, baby monitors, or entry‑level outdoor cameras. Dust, power surges, and continuous recording can cause unexpected component wear.
Extend your cover today to help ensure your camera hardware stays protected and your home security remains uninterrupted.
What your cover includes
🛠️
Camera hardware cover
Covered technical faults in the camera unit hardware are repaired with no charge for parts.
🧩
Genuine replacement parts
Only original, manufacturer‑grade components are fitted to your camera.
⚡
Priority engineer support
Priority 24/7 engineer support with rapid‑response dispatch.*
📅
+3 months continuity
Cover begins the moment your plan is activated — no gap in protection.
How it works
1
Confirm your camera’s price bandBronze cover applies to cameras originally purchased under ₹5,000.2
Activate your coverAdd the plan to your basket and complete checkout — it takes under a minute.3
Register the deviceShare your order details and device serial number, and your 3‑month cover is live.Plan at a glance
| Plan level | Bronze Camera Guard™ |
|---|---|
| Applies to | Security cameras originally purchased under ₹5,000 |
| Cover duration | 3 months from the date of activation |
| Plan price | ₹990 |
| Parts & repairs | Covered technical faults in the camera unit hardware, using genuine parts |
| Support | Priority 24/7 engineer support with rapid‑response dispatch* |
| Not included | Engineer visiting fees; physical mounting structural adjustments, wiring, or carpentry work unrelated to the camera unit hardware; accidental or deliberate damage |
Activation takes under a minute. Keep your surveillance continuously protected.
*Please note. Priority 24/7 engineer support ensures rapid-response dispatch. Standard engineer visiting fees apply per call-out. Any physical mounting structural adjustments, wiring, or carpentry work unrelated to the camera unit hardware itself will be quoted and charged separately. Cover is valid for 3 months from the activation date and applies to the registered device only. Full terms and conditions apply.
Frequently Asked Questions
🛡️ Storage & Privacy
Where is my data stored when I use the Golens mobile app?+
Golens strictly follows Government of India’s data privacy guidelines. All user data is fully encrypted and stored securely on local Indian servers, ensuring that your personal information and device activity never leave the country.
Is my data safe with Golens?+
Absolutely. Data security is one of our top priorities. All communication between the lock, the app, and the server is end-to-end encrypted. We do not share or sell your data to any third party.
Who has access to my lock data or footage?+
Only you and the users you authorize via the app can access the lock’s activity logs or live camera feed. No one from Golens or any third party can view or control your lock or footage without your explicit permission.
What happens to my data if I uninstall the app or stop using the device?+
You can delete your data anytime from the app settings. Once deleted, it is permanently removed from our servers. Golens follows strict data retention and deletion policies in compliance with Indian cybersecurity norms.
🛠️ Installation & Usage
Is installation available in my city?+
Golens provides paid installation service in over 140 cities across India. If we are not yet in your city, we are actively expanding our network. You can also get the lock installed by any local carpenter—our support team is always available to guide them. Most locks are designed for quick setup in under 5 minutes.
What are the installation charges?+
Installation charges typically range between ₹1,000 to ₹1,500, depending on the location. If the installation site is outside our regular service areas, we will share the exact charges after location confirmation.
What are the minimum requirements to install a Golens lock?+
The basic requirements are:
Minimum door thickness of 32 mm
At least 3-inch gap between mesh and main door (if applicable)
Golens locks are compatible with wooden, steel, single, and double doors.
Minimum door thickness of 32 mm
At least 3-inch gap between mesh and main door (if applicable)
Golens locks are compatible with wooden, steel, single, and double doors.
How easy is it to use the lock after installation?+
Golens locks are designed for user-friendly operation. You can easily unlock via fingerprint, password, card, app, mechanical key, or face recognition (depending on the model). The Golens mobile app allows global access, user management, and real-time control.
What if I face an emergency while using the lock?+
Emergency situations are rare with Golens locks, as every lock comes with mechanical key access. Just make sure to keep one mechanical key outside the locked area to avoid any inconvenience.
How do I check battery status and charge the lock?+
- Most models show battery percentage via front LED or mobile app.
- You’ll receive low battery warnings in advance.
- Rechargeable locks can be charged with a standard 12W charger.(3–4 hours)
- In case of full battery discharge, use a power bank via the emergency charging port outside the door.
🛍️ Order, Delivery & Warranty
How long will it take to deliver my Golens smart lock?+
We usually dispatch orders within 24–48 hours of confirmation. Delivery timelines depend on your location, but most orders are delivered within 3 to 6 working days across India.
Can I track my order?+
Yes, once your order is shipped, you will receive a tracking link via Email or WhatsApp. You can also contact our support team for live tracking updates.
What's the warranty period, I get with a Golens smart lock?+
All Golens smart locks come with a standard 2-year warranty that covers manufacturing defects. Our team provides onsite support in 140+ cities and full part replacement in areas where service is unavailable.
Can I extend my warranty?+
We do not recommend extended warranty, as our products undergo strict quality testing. In case of any issues after the warranty, spare parts are available at very economical prices, and service support is always available.
What happens after the warranty period?+
Even after the warranty ends, Golens continues to support its customers. We ensure availability of spare parts for at least 5 years from the last unit sold, with reliable and affordable service options.
☎️ Support & Help
How do I contact Golens support?+
Getting support from Golens is quick and hassle-free. Our dedicated customer care team is just a call or message away:
📞 Toll-Free Number: 1800-123-7255
WhatsApp Support: 99829 87865
🕘 Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM
We’re here to assist you with everything—from installation guidance to technical troubleshooting.
📞 Toll-Free Number: 1800-123-7255
WhatsApp Support: 99829 87865 🕘 Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM
We’re here to assist you with everything—from installation guidance to technical troubleshooting.